Who we are
Our website address is: https://dalytical.com.
What personal data we collect
Dalytical GmbH is the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or sensitive information. This does however include your email, and sometimes your name and address.
Why we need it
We need to know your basic personal data in order to provide you with services such as:
• product trouble shooting
• warranty inquiries
• repair services
• product purchase and shipment
• product registration
• product rebates
• contents you may be interested in
We will not collect any personal data from you that we do not need in order to provide and oversee these services to you.
With your consent
If you have consented to receive product news/promotional offers from us, we will send such content to the email address you have provided. However you may choose to opt out of receiving such emails anytime via your profile settings or by following the opt-out instructions embedded in the emails.
Sharing with 3rd parties
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
How we store your data
All the personal data we process is processed by our staff, and the IT hosting and maintenance of this information is located on our servers. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. We will keep your basic personal data (name, address, contact details) for 5 years after the last user activity, after which time it will be destroyed.
•Log you in to our services
•Remember preferences and settings
•Better understand how people are using our services, and improve and promote those services based on that information
You may opt to disable cookies by clicking on the cookies notice at the top of our website and adjusting the settings in your browser. However if you choose this, some website functionality may be impaired.
What are your rights?
If you wish to correct, modify, or deleted your personal data, you may do so by contacting us. Where profile settings are not accessible/applicable, or if you wish to raise a complaint /question on how we have handled your personal data, you can contact our Data Manager at firstname.lastname@example.org.